Leaders can diagnose team dysfunction by looking for six common patterns.
Rob Cross and Inga Carboni
December 08, 2020
The Research
- This article draws on more than a decade’s worth of organizational network analysis (ONA) studies conducted across industries and geographies.
- The authors used ONA to profile patterns of collaboration undermining team and unit success within organizations ranging from 2,200 to 45,000 employees.
- They then conducted in-depth interviews with 100 leaders of collaborative efforts within 20 corporate members of Connected Commons, a global research consortium.
Beth was excited when her CEO asked if she would take over a high-profile commercialization project — one expected to ...