When Collaboration Fails and How to Fix It

Leaders can diagnose team dysfunction by looking for six common patterns.

The Research

  • This article draws on more than a decade’s worth of organizational network analysis (ONA) studies conducted across industries and geographies.
  • The authors used ONA to profile patterns of collaboration undermining team and unit success within organizations ranging from 2,200 to 45,000 employees.
  • They then conducted in-depth interviews with 100 leaders of collaborative efforts within 20 corporate members of Connected Commons, a global research consortium.

Beth was excited when her CEO asked if she would take over a high-profile commercialization project — one expected to ...

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