Chapter 17. Troubleshooting

Getting to know your troubleshooting toolkit

Event Viewer

Dealing with Stop errors

Troubleshooting with alternative boot options

As they say, stuff happens. That might not be exactly how the famous quote goes, but it’s certainly true whenever hardware and software are involved.

Although Windows has generally become more stable and reliable over time, it will never be perfect. Apps hang (stop responding) or crash (shut down unexpectedly). Once in a while, a feature of Windows walks off the job without warning. And on rare occasions, the grim BSOD (“blue screen of death,” more formally known as a Stop error or bugcheck) arrives, bringing your whole system to a halt.

In a fully debugged, perfect world, such occurrences ...

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