Chapter 19. Maintenance and Troubleshooting

Most people don’t begin life as technophobes, but dealing with a poorly functioning computer on a regular basis would drive anyone to want to throw the whole thing out a window. Although Windows 2000 is extremely stable and reliable, it’s the product of very smart but imperfect humans, so it isn’t perfect. Sometimes it needs the intervention of another very smart but imperfect human—you—to keep it in tip-top shape.

Analyzing Your Maintenance Needs

If you want to keep your system healthy, you need to regularly maintain it. If your company enjoys the attention of a full-service network administrator, you may be spared many of these tasks; but if you’re in charge, here’s a maintenance schedule suggestion (see Chapter 18 for more on the backup tasks described here):

Task

How Often?

Back up your data (differential backup)

Daily

Back up your data (full backup)

Weekly

Back up your computer (differential backup)

Weekly

Defragment your hard drive

Weekly

Update your virus definitions

Monthly

Back up your computer (full backup)

Monthly

Run a virus check on your computer

Weekly

Run Windows Update

Monthly

Run the Disk Cleanup Utility

Monthly

Check your hard drive

Monthly

Update your Emergency Repair Disk (Section A.2.4)

Anytime you change your system

Check for updates to other programs

As necessary, or every six months

You may want to perform some of these chores more or less often, depending on your needs. For example, ...

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