book

Windows 2000 Pro: The Missing Manual

Name: Windows 2000 Pro: The Missing Manual
Author: Sharon Crawford
ISBN: 9780596552831

by Sharon Crawford

November 2000

Beginner

458 pages

13h 41m

English

O'Reilly Media, Inc.

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Windows 2000 Pro: The Missing Manual
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The Missing Credits
About the AuthorAbout the Creative TeamPublisher's AcknowledgmentsThe Missing Manual Series
Introduction
About this BookAbout the OutlineAbout→These→ArrowsAboutWhat's New in Windows 2000 ProChanges on the DesktopCustomizable toolbarsBriefcaseDOS Prompt is now the Command PromptFind is now SearchMy Documents is on the desktopNetwork Neighborhood is now My Network PlacesPersonalized MenusStart menuOptions is now Folder OptionsWindows NT Explorer is now Windows ExplorerNew Save File and Open File dialog boxesChanges behind the DesktopMore mobile-computing featuresClipboard Viewer is now ClipBook ViewerComputers Near MeDevices is now Device ManagerDial-up NetworkingNetworking settingsDisk Administrator is now Disk ManagementEvent ViewerSystem InformationTCP/IPUser Manager is now Local Users and GroupsNew hardware standards
I. Getting Started
1. A Welcome to Windows 2000
1.1. Windows 2000 Professional1.2. Getting Ready for Windows1.2.1. Using the Right Mouse Button1.2.2. There's More than One Way To Do Everything1.2.3. Windows Wizards Smooth the Way1.2.4. You Could Spend a Lifetime Changing Properties1.2.5. Every Piece of Hardware Requires Software
2. Starting Up, Logging On, and Shutting Down
2.1. Logging On2.1.1. The Log On Dialog Boxes2.1.2. Domain vs. Local Machine2.2. Logging Off2.3. Shutting Down
3. The Desktop and Start Menu
3.1. The Windows 2000 Desktop3.2. The Start Menu3.3. Start→Shut Down3.4. Start→Run3.4.1. Launch a Program3.4.2. Launch Any Program or Document3.4.3. Open a Drive Window3.4.4. Open a Folder Window3.4.5. Connect to a Web Page3.5. Start→Help3.6. Start→Search3.6.1. Finding Files and Folders by Name3.6.1.1. Setting up the search3.6.1.2. Using your search results3.6.2. Searching for Computers3.6.3. Searching the Internet3.6.3.1. Find a Web page3.6.3.2. Find a person's address3.6.3.3. Find a business3.6.3.4. Previous searches3.6.3.5. Find a map3.6.4. Searching for People3.6.4.1. Searching your address book3.6.4.2. Searching phone books on the Internet3.7. Start→Settings3.8. Start→Documents3.9. Start→Programs3.9.1.1. Accessories3.9.1.2. Administrative Tools3.9.1.3. Startup3.10. Customizing the Start Menu3.10.1. Changing the Basic Start Menu Settings3.10.1.1. The Advanced tab3.10.2. Adding Icons to the Start Menu3.10.2.1. Drag an icon directly onto the Start menu3.10.2.2. Use the Add Listing wizard3.10.2.3. Use the Start Menu folder3.10.3. Removing Icons from the Programs Menu3.10.3.1. Drag it off the menu3.10.3.2. Use the shortcut menu3.10.4. Reorganizing the Programs Menu3.10.4.1. Add folders to hold submenus3.11. Start→Windows Update
4. Windows, Folders, and the Taskbar
4.1. Windows in Windows4.1.1. Sizing, Moving, and Closing Windows4.1.1.1. Sizing a window4.1.1.2. Moving a window4.1.1.3. Closing a window4.1.2. Working with Multiple Windows4.1.2.1. Active and inactive windows4.1.3. Manipulating Windows with the Taskbar4.2. Configuring Desktop Windows4.2.1. Icon and List Views4.2.1.1. Changing the sorting order4.2.1.2. Manipulating the Details view4.2.2. Web View vs. Classic View4.2.3. The Four Window Toolbars4.2.3.1. The Standard Buttons toolbar4.2.3.2. The Address bar toolbar4.2.3.3. The Links toolbar4.2.3.4. The Radio toolbar4.2.4. Uni-Window vs. Multi-Window4.2.5. The Folder Options Options4.3. The Taskbar4.3.1. System Tray4.3.2. Window Buttons4.3.3. The Quick Launch Toolbar4.3.4. Customizing the Taskbar4.3.4.1. Moving the Taskbar4.3.4.2. Resizing the Taskbar4.3.4.3. Setting Taskbar Properties4.3.4.4. Hiding the Taskbar manually4.4. Taskbar Toolbars4.4.1. Quick Launch Toolbar4.4.2. Desktop Toolbar4.4.3. Address Toolbar, Links Toolbar4.4.4. Redesigning Your Toolbars4.4.4.1. Moving toolbars4.4.4.2. Creating toolbars
5. Icons, Shortcuts, and the Recycle Bin
5.1. Two Ways to Navigate5.1.1. Navigating the My Computer Icon5.1.2. Navigating with Windows Explorer5.1.2.1. Viewing folder contents5.1.2.2. Keyboard shortcuts5.1.2.3. When the panel is too narrow5.2. Life with Icons5.2.1. How to Name Your Icons5.2.2. Icon Properties5.3. Copying and Moving Folders and Files5.3.1. Highlighting Icons5.3.1.1. To highlight all the icons5.3.1.2. To highlight several icons in a list5.3.1.3. To highlight several icons in Icon view5.3.1.4. To highlight only specific icons5.3.2. Copying by Dragging Icons5.3.2.1. The right-mouse button trick5.3.2.2. Dragging icons in Windows Explorer5.3.3. Copying by Using Copy and Paste5.4. The Recycle Bin5.4.1. Restoring Deleted Files and Folders5.4.2. Emptying the Recycle Bin5.4.3. Customizing the Recycle Bin5.4.3.1. Skip the confirmation5.4.3.2. Skip the Recycle Bin, always5.4.3.3. Skip the Recycle bin, just this time5.4.3.4. Adjusting reserved space5.5. Creating Shortcuts5.5.1. Creating and Deleting Shortcuts5.5.2. What to Do with Shortcuts5.5.2.1. Adding a program shortcut to the Start menu5.5.2.2. Unveiling a shortcut's original icon5.5.2.3. Assigning a keyboard shortcut

6. Getting Help
6.1. Built-in Windows 2000 Help6.1.1. Press F16.1.2. Click the Right Mouse Button6.1.3. Click the Question Mark6.1.4. Choose Help from the Menu Bar6.1.5. Choose Start→Help6.1.5.1. Finding a Help topic6.1.5.2. Printing a Help topic6.1.5.3. Copying a Help topic6.1.6. More Web Help6.1.7. Getting Help for an MS-DOS Command6.2. Keyboard Commands in the Help Viewer
II. The Components of Windows 2000
7. Running Applications
7.1. Starting Programs7.2. Switching Between Programs7.2.1. Switching Using the Taskbar7.2.2. Switching with Alt+Tab7.3. Closing Programs7.4. Escaping a Crashed Program7.5. Moving Data Between Documents7.5.1. Cut, Copy, and Paste7.5.2. Drag-and-Drop7.5.2.1. Using drag-and-drop to the desktop7.5.3. Insert Object (OLE)7.6. Filename Extensions7.6.1. Making File Extensions Show Up7.6.1.1. Hooking up a file extension to a different program7.6.1.2. Creating your own file associations7.7. Installing Software7.7.1. Preparing for Software Installation7.7.2. Installing Software from a CD7.7.2.1. Installing software with CD Autoplay7.7.2.2. Installing software without Autoplay7.7.2.3. Installing software using Add/Remove Programs7.7.3. Installing from the Network7.7.3.1. Installing from Another Computer7.7.4. Uninstalling Software7.7.4.1. Using Add/Remove Programs7.7.4.2. Uninstalling Manually7.8. Troubleshooting Applications with System Information
8. The Control Panel
8.1. Accessibility Options8.1.1. Keyboard Tab8.1.2. Sound Tab8.1.3. Display Tab8.1.4. Mouse Tab8.1.5. General Tab8.2. Add/Remove Hardware8.3. Add/Remove Programs8.4. Administrative Tools Folder8.5. Date/Time8.6. Display8.6.1. Background Tab8.6.2. Screen Saver Tab8.6.3. Appearance Tab8.6.4. Web Tab (Active Desktop)8.6.4.1. Adding items to the Active Desktop8.6.5. Rearranging and Using the Active Desktop8.6.5.1. Turning off Active Desktop8.6.6. Effects Tab8.6.6.1. Desktop icons8.6.6.2. Visual effects8.6.7. Settings Tab8.6.7.1. Color settings8.6.7.2. Changing resolutions8.6.8. Using Multiple Monitors8.7. Fax8.8. Folder Options8.9. Fonts8.10. Game Controllers8.11. Internet Options8.12. Keyboard8.12.1.1. Speed tab8.12.1.2. Input Locales8.12.1.3. Hardware Tab8.13. Mail8.14. Mouse8.14.1. Buttons Tab8.14.2. Pointers Tab8.14.2.1. Selecting a pointer scheme8.14.2.2. Create your own pointer scheme8.14.3. Motion Tab8.14.3.1. Speed8.14.3.2. Snap to default8.14.4. Hardware Tab8.15. Network and Dial-Up Connections8.16. Phone and Modem Options8.16.1. Dialing Rules Tab8.16.2. Modems Tab8.17. Power Options8.17.1. Power Schemes Tab8.17.2. Alarms and Power Meter Tabs: For Laptops8.17.2.1. Alarms tab8.17.2.2. Power Meter tab8.17.2.3. Advanced tab8.17.3. Hibernate Tab8.17.4. APM Tab8.17.5. UPS Tab8.18. Printers8.19. Regional Options8.20. Scanners and Cameras8.21. Scheduled Tasks8.22. Sounds and Multimedia8.22.1. Sounds Tab8.22.1.1. Where the sounds are8.22.1.2. Sounds schemes8.22.2. Audio Tab8.22.3. Hardware Tab8.23. System8.24. Users and Passwords8.24.1. Users Tab8.24.2. Advanced Tab
9. Programs in the Start Menu
9.1. Accessibility Features9.1.1. Accessibility Wizard9.1.2. Magnifier9.1.3. On-Screen Keyboard9.1.4. Narrator9.1.5. Utility Manager9.2. Communications Features9.2.1. Fax9.2.1.1. Setting up your virtual fax machine9.2.1.2. Sending a fax9.2.1.3. Receiving a fax9.2.1.4. Creating cover pages9.2.2. HyperTerminal9.2.3. Internet Connection Wizard9.2.4. NetMeeting9.2.4.1. Making the call9.2.4.2. Sharing Programs9.2.4.3. Chat9.2.4.4. Whiteboard9.2.4.5. File transfers9.2.4.6. Audio and video9.2.5. Network and Dial-up Connections9.2.6. Phone Dialer9.3. Entertainment Features9.3.1. CD Player9.3.2. Sound Recorder9.3.2.1. Recording sounds9.3.2.2. Playing sounds9.3.2.3. Editing sounds9.3.3. Volume Control9.3.4. Media Player9.3.4.1. Getting Version 79.3.4.2. Audio CDs9.3.4.3. Change the skin9.3.4.4. Copy the CD to your hard drive9.3.4.5. Burning your own CDs9.3.4.6. Copy the CD to a portable device9.3.4.7. Finding music on the Internet9.3.4.8. Listening to the radio9.3.4.9. Watching video9.4. Games9.5. System Tools9.5.1. Character Map9.6. Address Book9.7. Calculator9.8. Command Prompt9.9. Imaging9.10. Notepad9.11. Paint9.11.1. Creating Original Art9.12. Synchronize9.13. Windows Explorer9.14. WordPad9.15. Administrative Tools9.16. Startup9.17. Internet Explorer, Outlook Express
10. The Files of Windows 2000
10.1. What You See on the Hard Drive10.1.1. Extensions of Known File Types10.1.2. Protected Operating System Files10.1.3. Hidden Files and Folders10.1.4. Other Files in the WINNT Folder10.1.4.1. Program files10.1.4.2. Pagefiles10.1.4.3. Temp files10.2. Getting Rid of Unneeded Files10.2.1. The Disk Cleanup Solution10.2.2. Files You Can Delete10.2.3. Clear Your Documents List10.2.4. What You Mustn't Delete
III. Windows Online
11. Getting to the Web
11.1. Getting an Account11.1.1. Dial-Up Modems, Cable Modems, and DSL11.1.2. Online Service vs. ISP11.1.3. Signing Up with an ISP11.1.4. Getting a New Dial-Up Account11.1.5. Transferring an Existing Dial-Up Account11.1.6. Reconfiguring a LAN (Network) Account11.2. Connecting to the Internet11.2.1. Connecting Automatically or Manually11.2.2. Disconnecting11.3. Internet Explorer11.3.1. Entering Web Addresses11.3.2. The Links Toolbar11.3.3. Status Bar11.3.4. Explorer Bar11.4. Searching on the Web11.4.1. A Quick Guide to Search Services11.4.2. Using the Search Bar11.5. Downloading and Saving Files11.6. Keeping Track of Useful Sites11.6.1. The Favorites Menu11.6.1.1. Importing and exporting a list of favorites11.6.2. Making History Repeat Itself11.6.3. Emailing Web Pages11.6.4. Saving Web Pages11.6.5. Printing Web Pages11.7. Customizing and Security11.7.1. Customizing Your View11.7.1.1. View Web pages full screen11.7.1.2. Changing the text size of Web pages11.7.1.3. Rearranging Internet Explorer's interface11.7.1.4. Customizing toolbars11.7.1.5. Turning off graphics to speed up pages11.7.2. Covering Your Tracks and Conserving Disk Space11.7.2.1. Temporary Internet files11.7.2.2. History folder11.7.2.3. All about managing cookies11.7.3. Security and Internet Explorer11.7.3.1. Security zones11.7.3.2. Erasing the AutoComplete trail11.7.3.3. Microsoft Profile Assistant11.7.4. Getting Information about Internet Explorer
12. Outlook Express: Email and Newsgroups
12.1. Starting Out with Outlook Express12.1.1. Choosing an Email Provider12.1.2. Opening Outlook Express12.1.3. Importing Settings and Data from Another Program12.1.4. Setting Up Email Accounts12.2. An Outlook Express Tour12.3. Reading and Managing Email12.3.1. Checking Email12.3.2. Reading Mail12.3.3. Opening File Attachments12.3.3.1. Opening attachments in the Preview pane12.3.3.2. Opening attachments in the message window12.3.4. Replying and Forwarding Messages12.3.5. Deleting Messages12.3.6. Printing Messages12.4. Composing and Sending Messages12.4.1. The Drafts folder12.4.2. Sending Mail Attachments12.4.3. Inserting Text and Images in a Message12.4.4. Formatting Text12.4.4.1. Using the formatting toolbar12.4.4.2. Turning off HTML formatting codes12.4.5. Using Stationery12.5. Using the Address Book12.5.1. Creating Contacts12.5.2. Creating Groups of Contacts12.5.3. Finding People12.5.4. Deleting and Organizing Contacts12.6. Handling Large Amounts of Email12.6.1. Organizing Messages12.6.2. Processing Email with Message Rules12.6.2.1. Creating a message rule12.6.2.2. Two sneaky message-rule tricks12.6.3. Blocking Messages from Specific People12.6.4. Using Views12.6.4.1. Defining custom views12.6.5. Searching for Messages12.7. Reading Newsgroups12.7.1. Setting Up a News Account12.7.2. Finding Newsgroups and Messages12.7.3. Reading and Downloading Messages12.7.4. Working Offline12.7.5. Replying, Composing, and Forwarding Messages12.8. Customizing Outlook Express12.8.1. Managing Mail Accounts12.8.1.1. General tab12.8.1.2. Servers tab12.8.1.3. Connection tab12.8.1.4. Security tab12.8.1.5. Advanced tab12.8.1.6. IMAP tab12.8.2. Customizing Outlook Express's Interface12.8.2.1. Editing toolbars and panes12.8.3. Changing General Options12.8.4. Changing the Way Messages Are Read and Sent12.8.4.1. On the Read tab12.8.4.2. Receipts tab12.8.4.3. Send tab12.8.4.4. Connection tab12.8.5. Creating Signatures12.8.6. Cleaning Up Outlook Express Files12.8.7. Backing Up Messages
IV. Network Survival
13. Working on the Network
13.1. Navigating Your Network13.1.1. My Network Places13.1.1.1. Add Network Places icons13.1.2. Using Windows Explorer13.2. Mapping a Network Drive13.2.1. Mapping Drive Letters to Shares13.2.2. Disconnecting a Mapped Drive13.3. Working With Network Files13.3.1. At the Desktop13.3.2. Inside Applications13.4. Sharing Files, Disks, and Printers13.4.1. Step 1: Finding the Icon to Share13.4.2. Step 2: Turning on Sharing13.4.3. Step 3: Limiting Network Access13.4.3.1. Specify whose freedom you're about to limit13.4.3.2. Specify how much access13.4.4. Stopping Sharing13.5. Network Printing13.5.1. Selecting an Everyday Printer13.5.2. Adding a Network Printer13.5.2.1. Locating a printer using Active Directory13.5.2.2. Locating a Printer by Browsing13.5.3. Printing
14. Dialing In to a Network
14.1. Making Dial-Up Connections14.1.1. Connection to a Corporate Network14.1.1.1. Configuring the Connection Properties14.1.1.1.1. General tab14.1.1.1.2. Options tab14.1.1.1.3. Security tab14.1.1.1.4. Networking tab14.1.2. Logging On Using Dial-Up Connection14.1.3. Connecting to Email14.1.4. Connecting to a Single Windows 2000 Pro Computer14.1.4.1. Preparing the home-base PC14.2. Virtual Private Networks14.3. Offline Files (Synchronization Manager)14.3.1. How Offline Files Work14.3.2. Step 1: Turn On the Master Switch14.3.3. Step 2: Choose the Files You Want14.3.3.1. Grabbing files14.3.3.2. Grabbing folders14.3.3.3. Automatic file grabbing14.3.3.4. The Offline Files wizard14.3.4. Step 3: Work with the Offline Files14.3.5. Step 4: Reconnect and Synchronize14.3.5.1. Synchronizing manually14.3.5.2. Other ways to synchronize14.3.5.3. Quick vs. Full Synchronization14.3.6. Making Shared Folders Available
15. Building a Peer-to-Peer Network
15.1. Peer-to-Peer Networking15.2. Hardware Requirements for Networking15.2.1. Network Interface Adapters15.2.2. Network Hubs15.2.3. Network Cables15.3. Installing Network Hardware15.4. Installing Networking Software15.4.1. Installing the Adapter Driver15.4.2. Installing a Client15.4.3. Installing Protocols15.4.3.1. Configuring TCP/IP15.4.4. Installing Services15.5. Sharing an Internet Connection
V. Managing Your Computer
16. Adding and Removing Hardware
16.1. Hardware and Windows 200016.2. Adding Hardware16.2.1. The Add/Remove Hardware Wizard16.3. Installing a Printer16.3.1. The Add Printer Wizard16.3.1.1. Installing a printer that isn't detected16.3.1.2. Installing an unlisted printer16.3.2. Modifying Printer Settings16.3.2.1. Printing Preferences16.3.2.2. Printer Properties16.3.3. Managing the Printer Queue16.3.3.1. Reordering the queue16.3.3.2. Deleting a job from the queue16.3.3.3. Pausing, resuming, and restarting the queue16.3.3.4. Stopping and restarting a printer16.4. Installing Scanners and Cameras16.5. PC Cards16.5.1. Adding and Removing PC Cards16.6. The Device Manager16.6.1. Printing a Device Report16.7. Troubleshooting Hardware Problems16.7.1. Resources and Conflicts16.7.2. Troubleshooting with Device Manager16.7.2.1. Changing a driver16.7.3. Driver Signatures16.7.4. Troubleshooting Unknown Devices16.7.5. Checking Hardware with System Information
17. Security, Accounts, and Administration
17.1. Security Basics17.2. Setting Local Security Policy17.3. Users, Groups, and Administrators17.3.1. User Accounts17.3.2. Administrator Accounts17.3.3. Groups17.3.4. Adding a User Account17.3.5. Editing, Deleting, and Disabling User Accounts17.3.6. Creating a Group17.4. User Profiles17.4.1. Local User Profile17.4.2. Roaming Profiles17.4.3. Mandatory Profiles17.4.4. Default User Profiles17.5. Event Viewer
18. Backup
18.1. Backup Media18.2. Creating a Backup Strategy18.2.1. Full Backups18.2.2. Partial Backups18.3. Creating a Backup Job18.3.1. Using the Backup Wizard18.4. Restoring Files18.4.1. Using the Restore Wizard
19. Maintenance and Troubleshooting
19.1. Analyzing Your Maintenance Needs19.2. Updating Your Software19.2.1. Using Windows Update19.2.2. Updating Applications19.3. Housecleaning Tips19.3.1. Defragment Your Hard Drive19.3.2. Compressing Folders19.3.3. Guarding Against Viruses19.3.4. Perform Disk Checks19.3.5. Clean Up Your Hard Drive19.3.6. Automate Your Maintenance19.4. Basic Troubleshooting19.4.1. Computers that Won't Start19.4.1.1. "Non-system disk or disk error"19.4.1.2. The computer boots, but the screen is blank19.4.1.3. The computer boots, but Windows doesn't start19.4.1.4. When nothing else works: The emergency repair process19.4.2. System Instabilities19.4.3. Freeing a Locked Up System19.5. Where Else to Get Help
VI. Appendixes
A. Installing Windows 2000 Professional
A.1. Before InstallingA.1.1. Check the Hardware RequirementsA.1.2. Using the Readiness AnalyzerA.2. Planning Your InstallationA.2.1. Upgrade or Clean Install?A.2.1.1. Upgrading from Windows NTA.2.1.2. Upgrading from Windows 95 or Windows 98A.2.1.3. Upgrading from Windows MeA.2.2. Planning PartitionsA.2.3. File Systems: NTFS vs. FATA.2.4. Prepping Your SystemA.2.4.1. Back up your dataA.2.4.2. Make a boot disk or ERDA.2.4.3. Check for virusesA.2.4.4. Uninstall incompatible programsA.2.4.5. Decompress your hard driveA.2.4.6. Update your BIOS and download new driversA.2.4.7. Gather ye toolsA.2.4.8. Disconnect the UPSA.3. Installing Windows 2000A.3.1. Upgrading To Windows 2000A.3.2. Performing a Clean InstallA.3.2.1. Installing from WindowsA.3.3. Installing Directly from CD or Floppy DisksA.3.4. The Setup WizardA.3.5. The Network Identification WizardA.4. Adding or Removing Windows 2000 ComponentsA.5. What to Do If Setup Fails
B. Windows 2000 Pro, Menu by Menu
B.1. File MenuB.1.1. OpenB.1.2. NewB.1.3. Create ShortcutB.1.4. DeleteB.1.5. RenameB.1.6. CloseB.1.7. ExploreB.1.8. SearchB.1.9. SharingB.1.10. Send ToB.1.11. PropertiesB.2. Edit MenuB.2.1. UndoB.2.2. Cut, CopyB.2.3. Paste, Paste ShortcutB.2.4. Copy to Folder, Move to FolderB.2.5. Select AllB.2.6. Invert SelectionB.3. View MenuB.3.1. ToolbarsB.3.2. Status BarB.3.3. Explorer BarB.3.4. Large Icons, Small Icons, List, Details, ThumbnailsB.3.5. Arrange Icons, Line Up IconsB.3.6. Choose ColumnsB.3.7. Customize This FolderB.3.8. Go ToB.3.9. RefreshB.4. Favorites MenuB.4.1. Add to FavoritesB.4.2. Organize FavoritesB.5. Tools MenuB.5.1. Map Network DriveB.5.2. Disconnect Network DriveB.5.3. SynchronizeB.5.4. Folder OptionsB.6. Help Menu
Index
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Content preview from Windows 2000 Pro: The Missing Manual

Appendix A. Installing Windows 2000 Professional

If you're on a corporate network, someone else probably handles Windows 2000 installations; you can skip this appendix (and the delightful experience of in- stalling a new operating system). And if you've just bought a new computer with Windows 2000 computer preinstalled, you're similarly excused from reading the following pages.

But if you're upgrading your machine from an earlier version of Windows, read on to determine whether your computer is up to the Windows 2000 challenge and how to plan your installation. (And if you're reinstalling Windows 2000, skip straight to "Prepping Your System" on Section A.2.4.)

UP TO SPEED : Help with Upgrading and Compatibility

In addition to the Hardware Compatibility List (Section 16.1), Microsoft maintains Web sites and white papers on meeting hardware requirements for Windows 2000.

Start with the Windows 2000 home page ( http://www.microsoft.com/windows2000/default.asp ); you can branch out from there for product and technical information.

If you're wondering if your current system will work with Windows 2000, download and run the Readiness Analyzer at http://www.microsoft.com/windows2000/upgrade/compat. On the same page are links to search for wholly compatible computers, software, and the latest device drivers.

See http://www.microsoft.com/windows2000/library/planning/client/deploy.asp for a guide to deploying Windows 2000 Pro in a business environment.

For problem solving, search the Microsoft ...

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Windows 2000 Pro: The Missing Manual

by Sharon Crawford

Appendix A. Installing Windows 2000 Professional

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