In this chapter, you’ll learn about troubleshooting methodologies for complex problems. This chapter provides general guidelines for solving problems above the simple “Is it plugged into the network?” or “Did you switch it on and off again?” In this chapter, you’ll also learn about some of the built-in command line as well as Sysinternals tools, which you can use to diagnose problems.
Troubleshooting methodology
There are a couple of tricks to troubleshooting problems. The first is to realize that you’ll be far more effective at troubleshooting if you approach the problem systematically, rather than just trying random solutions.
The next is that, ...
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