Winning The 3-Legged Race: When Business and Technology Run Together

Chapter 4. Governance: Who’s in Charge?

	“Superior companies benefit from the appointment of an IT-expert director.”
	--Heidi Sinclair, Chairwoman of Burson-Marsteller’s Global Technology Practices

Although senior management teams have begun devoting attention to strategic Business Technology Management,^[1] many boards still adopt an arm’s-length attitude. Board-level discussions about technology often tend to be around costs or have been catalyzed by specific events or incidents (for example, Y2K remediation, Internet-based opportunities or threats, or denial-of-service attacks). However, today, boards and top management teams must embrace a more active and systemic perspective on the value and risks of business technology.^[2]

In Brief

At a time ...