Chapter 4. Governance: Who’s in Charge?
“Superior companies benefit from the appointment of an IT-expert director.”
|--Heidi Sinclair, Chairwoman of Burson-Marsteller’s Global Technology Practices|
Although senior management teams have begun devoting attention to strategic Business Technology Management, many boards still adopt an arm’s-length attitude. Board-level discussions about technology often tend to be around costs or have been catalyzed by specific events or incidents (for example, Y2K remediation, Internet-based opportunities or threats, or denial-of-service attacks). However, today, boards and top management teams must embrace a more active and systemic perspective on the value and risks of business technology.
At a time ...