April 2011
Intermediate to advanced
624 pages
16h 43m
English
Content preview from Working with Microsoft Dynamics® CRM 2011Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 2. Setup and Common Tasks
Now that you understand some of the background and benefits of Microsoft Dynamics CRM, we can delve into the details of setup and common tasks in the system. Because companies of varying sizes and industries use Microsoft Dynamics CRM, we’ll concentrate on the information that applies to most businesses. At this point, we assume that you have already installed the software and that you can access it from the web client and through the Microsoft Dynamics CRM client for Microsoft Office Outlook. In addition, we also assume that you are at least somewhat familiar with using the Microsoft Dynamics CRM user interface ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.