April 2011
Intermediate to advanced
624 pages
16h 43m
English
Content preview from Working with Microsoft Dynamics® CRM 2011Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 4. Data and Document Management
One of the primary goals of most CRM systems is to make users more productive and efficient with their time. In today’s world of knowledge workers, most employees spend a lot of time each day interacting with data and documents. Therefore, it makes sense that any CRM system should provide excellent data and document management tools. In this chapter, we’ll review the key capabilities in Microsoft Dynamics CRM related to:
Data Management
Document Management
Data Management
A CRM system can provide your organization lots of great benefits, but poor data quality in your database can eliminate many of the best benefits. Many times you’ll hear the expression ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.