Chapter 7. Entity Customization: Forms

As we’ve already highlighted, Microsoft Dynamics CRM is a flexible framework that allows you to customize the application to fit your unique business scenarios. One of the main ways the application achieves this flexibility is through the form design tool. The beauty of the customizations available in the system is that you can achieve a screen design specific to your business without hours of coding to accomplish the format you want. Configuration tools are available for both the main pages that are displayed in the web and Outlook clients as well as mobile pages that are accessed on mobile devices. ...

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