March 2010
Beginner to intermediate
10 pages
10m
English

Credibility
A complete, realistic, and proven process for rebuilding lost credibility, one step at a time—no matter why you lost it.
Sandy AllgeierISBN: 978-0-13-703782-7$1.99

Compete By Meeting Unmet Needs
Today’s most powerful value proposition: combining ease of use with cost savings! How Zipcar has done it--with lessons you can apply in your own business.
Jim ChampyISBN: 978-0-13-705672-9$1.99
Are You Asking the Right Questions?
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