Chapter 3

Lack of Leadership Moments: Analyzing Interactions

The vast majority of the time when we interact with others it all goes just fine (or at least we come away with the impression that it went okay). But sometimes, it doesn’t go well. We usually have a fairly simple explanation for why things didn’t go well such as, “the other person is an idiot”1 or perhaps “I’m an idiot.” But as we saw in the previous chapter, even seemingly simple interactions can be very complex, and based on all sorts of assumptions about the world, it may not be as true as we believe them to be. In this chapter, I introduce a tool called the Learning Pathways Grid2 (LPG), which is useful for analyzing those interactions that didn’t go quite as well as we would ...

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