August 2006
Beginner
192 pages
5h 9m
English
Overview
Innovation Through Understandingsm
The toughest part of innovation? Accurately predicting what customers want, need, and will pay for. Even if you ask them, they often can’t explain what they want. Now, there’s a breakthrough solution: Innovation Games. Drawing on his software product strategy and product management consulting experience, Luke Hohmann has created twelve games that help you uncover your customers’ true, hidden needs and desires.
You’ll learn what each game will accomplish, why it works, and how to play it with customers. Then, Hohmann shows how to integrate the results into your product development processes, helping you focus your efforts, reduce your costs, accelerate time to market, and deliver the right solutions, right from the start.
Learn how your customers define success
Discover what customers don’t like about your offerings
Uncover unspoken needs and breakthrough opportunities
Understand where your offerings fit into your customers’ operations
Clarify exactly how and when customers will use your product or service
Deliver the right new features, and make better strategy decisions
Increase empathy for the customers’ experience within your organization
Improve the effectiveness of the sales and service organizations
Identify your most effective marketing messages and sellable features
Innovation Games will be indispensable for anyone who wants to drive more successful, customer-focused product development: product and R&D managers, CTOs and development leaders, marketers, and senior business executives alike.
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