1.1. Why are our business systems so terrible?1.2. Why is automation important now?1.3. How do machines make decisions?1.4. Can a machine help Karen make decisions?1.5. How does a machine learn?1.6. Getting approval in your company to use machine learning to make decisions1.7. The tools1.8. Setting up SageMaker in preparation for tackling the scenarios in- n chapters 2 through 71.9. The time to act is nowSummary