Machine Learning for Business

About this book

Companies are on the cusp of a massive leap in productivity. Today, thousands of people are involved in process work, where they take information from one source and put it into another place. For example, take procurement and accounts payable:

• Procurement staff help a customer create a purchase order, and then send it to a supplier.
• The supplier’s order-processing staff then take the purchase order and enter it into the order-processing system, where it’s fulfilled and shipped to the customer that placed the order.
• Staff on the customer’s loading dock receive the goods, and the finance staff enters the invoice into the customer’s finance system.

Over the next decade, all of these processes will be completely automated ...