April 2013
Beginner
176 pages
3h 25m
English
Content preview from 21 Success Sutras for Leaders
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Chapter Eleven
Listen to All and Take Your Call
Of all the skills of leadership, listening is the most valuable—and one of the least understood. Most captains of industry listen only sometimes, and they remain ordinary leaders. But a few, the great ones, never stop listening.
Peter Nulty, National Business Hall of Fame, Fortune Magazine
Good leaders are good decision-makers. They know how to make decisions. They also know that all decisions may not deliver the desired results. Yet they gather extensive information by listening to all quarters so as to make the best decision to achieve organizational objectives. Hence, we will discuss listening, which is closely related to soft skills, in this chapter.
There are four pillars of business ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.