Skip to Content
97 Things Every Software Architect Should Know
book

97 Things Every Software Architect Should Know

by Richard Monson-Haefel
February 2009
Beginner
222 pages
5h 23m
English
O'Reilly Media, Inc.
Content preview from 97 Things Every Software Architect Should Know

Chapter 57. Focus on Application Support and Maintenance

Mncedisi Kasper is a director of technology and strategy at Open Xcellence ICT Solutions, a South Africa-based company specializing in enterprise application integration and SAP (ABAP/XI) consultancy.

Mncedisi Kasper
image with no caption

THE SUPPORT AND MAINTENANCE OF AN APPLICATION should never, ever be an afterthought. Since over 80% of an application's lifecycle is spent in maintenance, you should pay a lot of attention to the problems of support and maintenance when you're designing. Fail to heed this, and you'll watch with horror as your application stops being the architect's dream and becomes a vile beast that dies a horrible death and is forever remembered as a failure.

When most architects design applications, they think mainly of developers, who have IDEs and debuggers in place. If something goes wrong, highly skilled software engineers debug away and the bug is discovered. It's easy to think this way because most architects have spent most of their lives as developers rather than administrators. Unfortunately, the developer and the support guy have different skill sets, just as the development/testing environment and the production environment have different purposes.

Here are a few of the disadvantages that an administrator faces:

  • An administrator can't resubmit a request message to reproduce the problem. When you're in production, you can't ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

97 Things Every Programmer Should Know

97 Things Every Programmer Should Know

Kevlin Henney
97 Things Every Cloud Engineer Should Know

97 Things Every Cloud Engineer Should Know

Emily Freeman, Nathen Harvey

Publisher Resources

ISBN: 9780596800611Errata Page