February 2009
Beginner
222 pages
5h 23m
English
Content preview from 97 Things Every Software Architect Should Know
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Chapter 82. Your Customer Is Not Your Customer
Eben Hewitt is a principal on the architecture team at a multibillion-dollar national retail company, where he is currently focused on designing and implementing its service-oriented architecture. He is the author of the upcoming Java SOA Cookbook from O'Reilly.
—Eben Hewitt
AS YOU WORK IN REQUIREMENTS MEETINGS to design software, pretend that your customer is not your customer. It turns out that this is a very easy thing to do, because it is true.
Your customer is not your customer. Your customer's customer is your customer. If your customer's customer wins, your customer wins. Which means you win.
If you're writing an e-commerce application, take care of the things that you know people who will shop at that site will need. They'll need transport security. They'll need encryption of stored data. Your customer may not mention these requirements. If you know that your customer is leaving out things your customer's customer will need, address them, and communicate why.
If your customer willingly and knowingly doesn't care about certain important things that your customer's customer cares about—as happens from time to time—consider stepping away from the project. Just because Sally Customer doesn't want to pay for SSL every year and wants to store credit cards in plain text because it costs less to build, it's not OK to simply agree. You're killing ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.