6ACTIONS
A famous joke describes the disorder of the early years of the State of Israel. It involves two people who are working at a forest clearing. One worker is digging holes, and the other is pouring dirt into the same holes. A bystander asks these two peculiar workers what they are doing.
“Oh,” explains one of them, “We are working very hard and planting trees.”
“Where are the trees?” questions the passing guy.
“Well,” explains the first worker, “we usually work as a trio: one of us digs a hole, the second plants the tree, and the third fills in the hole. Today, our planter is sick.”
Chapters 2 through 5 of this book have dealt with generating new knowledge in organizations, whether by debriefing; by running quality-based processes; or ...
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