Achieving DevOps: A Novel About Delivering the Best of Agile, DevOps, and Microservices

© Dave Harrison and Knox Lively 2019

Dave Harrison and Knox LivelyAchieving DevOpshttps://doi.org/10.1007/978-1-4842-4388-6_2

2. Where Do I Start?

Dave Harrison¹  and Knox Lively²

(1)

Madras, OR, USA

(2)

Montclair, NJ, USA

 

Autumn had been a train wreck of a season, no question about it.

Ben has suffered a high-level defection, losing a very capable professional that would be tough to replace. The team is drowning in support costs for a creaky set of undocumented legacy systems. And that vital connection with his business customers and his IT/Operations partners is fraying at the edges. The chasm between the developers producing code and the people supporting that code seems to be growing bigger by the day, with constant sniping and nasty politics undermining ...