Acknowledgments
For the First Edition (Alistair)
Many people have encouraged me in the writing of this book, principally Vicky Launders, my partner, friend, and fountain of useful information, who has been a pinnacle of understanding during all the late nights and early mornings. Without you my life would not be complete.
My parents Pauline and Peter Norris also have encouraged me at every step of the way; many thanks to you both.
For keeping me sane, my thanks go to my good friend Keith Cooper, a natural polymath, superb scientist, and original skeptic; to Steve Joint, for keeping my enthusiasm for Microsoft in check; to Dave and Sue Peace for “Tuesdays,” and the ability to look interested in what I was saying and how the book was going no matter how uninterested they must have felt; and to Mike Felmeri for his interest in this book and his eagerness to read an early draft.
I had a lot of help from my colleagues at Leicester University. To Lee Flight, a true networking guru without peer, many thanks for all the discussions, arguments, suggestions, and solutions. I’ll remember forever how one morning very early you took the first draft of my 11-chapter book and spread it all over the floor to produce the 21 chapters that now constitute the book. It’s so much better for it. Chris Heaton gave many years of dedicated and enjoyable teamwork; you have my thanks. Brian Kerr, who came onto the fast-moving train at high speed, managed to hold on tight through all the twists and turns along ...
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