Introduction

Dedicated to Corey Ladas, who invited me to see through new eyes.

I’m a professional software developer. I’ve been one for decades (currently with Xbox). I don’t get paid to be a certified process geek. I don’t get paid to be an evangelical process zealot. I get paid to deliver software that customers love, with high quality, on time, and at low cost.

I develop software in a highly volatile environment, where priorities, requirements, and expectations change daily. I develop software in a highly competitive environment—for market share among products and for compensation among peers. My software development peers inhabit this same world, regardless of where they work or what products they produce.

I’m always looking for advantages ...

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