March 2023
Intermediate to advanced
304 pages
9h 20m
English
My first book Building the Agile Business Through Digital Transformation1 defined a useful maturity model for understanding what a true digital-native, agile business should look like. This was focused around three key stages of development:
Legacy: this is the state before the agile transformation journey begins, where traditional approaches, thinking and processes still dominate.
Customers – Multichannel, not omnichannel, company orients around efficiency rather than customer need.
Planning and process – Rigid waterfall processes, fixed approaches to planning, waterfall project management, infrequent release cycle, control centralized.
Resources – Siloed data sources, basic analysis tools, ...
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