© Gavin Lew, Robert M. Schumacher Jr. 2020
G. Lew, R. M. Schumacher Jr.AI and UXhttps://doi.org/10.1007/978-1-4842-5775-3_1

1. Introduction to AI and UX

There and back again
Gavin Lew1  and Robert M. Schumacher Jr.2
S Barrington, IL, USA
Wheaton, IL, USA

Name any field that’s full of complex, intractable problems and that has gobs of data, and you’ll find a field that is actively looking to incorporate artificial intelligence (AI). There are direct consumer applications of AI, from virtual assistants like Alexa and Siri to the algorithms powering Facebook and Twitter’s timelines, to the recommendations that shape our media consumption habits on Netflix and Spotify. MIT is investing over a billion dollars to reshape its academic program to “create ...

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