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AI Tools That Modify Speech Have Downsides
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AI Tools That Modify Speech Have Downsides

by Pamela Meyer
November 2024
Intermediate to advanced
5 pages
9m
English
MIT Sloan Management Review

Overview

Emerging speech-modifying technologies, such as those that soften people’s accents or filter out negative emotions, can strip away vital vocal cues that convey authenticity and truthfulness. Organizations must carefully navigate the use of these AI-driven applications, whether in an outward-facing context, like customer service, or internal communication scenarios, like making presentations, to preserve the authentic interactions that maintain robust relationships.

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Publisher Resources

ISBN: 53863MIT66235