April 2016
Intermediate to advanced
256 pages
4h 57m
English
Content preview from Apex Design PatternsBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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The decorator pattern
Universal Call Center is planning to support technical issues of end customers. These call center agents are basically going to work on two types of issues, which may be related to point and click or development. However, not necessarily every customer issue will be resolved with only the point and click or development solution. It might be possible that a customer wants to resolve the data loader issue as well, in addition to an admin issue (point and click). A few customers may want integration issues to be resolved, some other customers may ask for Apex issues to be fixed, and so on. Salesforce is such a big product that the requirements of all the customers will not fit into two simple plans.
The following diagram shows ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.