Lesson 1. About This Guide

Goals

Image Understand how this guide is organized to facilitate learning

Image Set up an environment for self-paced exercises

Image Introduce Apple Training and Certification

This guide serves as a tour of the breadth of functionality of OS X Mavericks and the best methods for effectively supporting users of OS X systems. In addition, this guide is the curriculum for the Apple official training course Mavericks 101: OS X Support Essentials ...

Get Apple Pro Training Series: OS X Support Essentials 10.9: Supporting and Troubleshooting OS X Mavericks now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.