Lesson 1. About This Guide

Goals

Image Understand how this guide is organized to facilitate learning

Image Set up an environment for self-paced exercises

Image Introduce Apple Training and Certification

This guide serves as a tour of the breadth of functionality of OS X Mavericks and the best methods for effectively supporting users of OS X systems. In addition, this guide is the curriculum for the Apple official training course Mavericks 101: OS X Support Essentials ...

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