November 2023
Intermediate to advanced
448 pages
12h 25m
English
book
Armstrong's Handbook of Reward Management Practice, 7th Edition
by Michael Armstrong, Duncan Brown
Content preview from Armstrong's Handbook of Reward Management Practice, 7th Edition
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25 Rewarding sales and customer service staff
The role of sales and customer service staff
Sales and customer service staff can make an immediate and visible impact on business results. This has traditionally led to an emphasis on financial incentives, especially for sales representatives and sales staff in fast-moving consumer goods industries, who are often treated quite differently from other employees. The reward system for sales and service staff also has to take account of the fact that they ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.