Chapter 14. Agile Architecture Design
We shall be unable to turn natural advantage to account unless we make use of local guides.
—Sun Tzu
You may recall from Chapter 9, Managing Crises and Escalations, that one of our favorite technology companies is Etsy, the marketplace for handmade or vintage items. While this company has a stellar technology team, with John Allspaw at the helm of the technical operations team, it also experiences site outages occasionally. One such event occurred on July 30, 2012, while employees were performing a database upgrade to support languages that required multi-byte character sets.1 They upgraded one of the production databases and everything went as planned. A database upgrade, especially one that changes the ...
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