Skip to Content
Art of Scalability, The: Scalable Web Architecture, Processes, and Organizations for the Modern Enterprise, 2nd Edition
book

Art of Scalability, The: Scalable Web Architecture, Processes, and Organizations for the Modern Enterprise, 2nd Edition

by Martin L. Abbott, Michael T. Fisher
June 2015
Intermediate to advanced
624 pages
18h 45m
English
Addison-Wesley Professional
Content preview from Art of Scalability, The: Scalable Web Architecture, Processes, and Organizations for the Modern Enterprise, 2nd Edition

Chapter 9. Managing Crises and Escalations

There is no instance of a country having benefitted from prolonged warfare.

—Sun Tzu

You’ve probably never seen the 404 (page not found) error on Etsy’s site (www.etsy.com). The error page is a cartoon that depicts a woman knitting a three-armed sweater (Figure 9.1). Etsy is the de facto marketplace for handmade or vintage items, and as such it seems only fitting that the company commissioned an actual three-armed sweater that it uses to reward the engineer who most spectacularly brings down the site. While this fun fact is indicative of the amazing culture that thrives in Etsy’s technology teams, what’s more interesting about this 404 page is the site incident that it caused a few years ago. John Allspaw, ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Patterns of Enterprise Application Architecture

Patterns of Enterprise Application Architecture

Martin Fowler

Publisher Resources

ISBN: 9780134031408Purchase book