Brief Table of Contents (Not Yet Final)
1 Great Designers Are Great Communicators (available)
2 Becoming a Great Designer (available)
3 A Decision-Making Framework (unavailable)
4 Skills for Being Articulate (available)
5 Developing Empathy for Stakeholders (available)
6 Identifying Stakeholder Values (available)
7 Building Influence with Stakeholders (available)
8 Designing the Design Meeting (unavailable)
9 Being an Effective a Facilitator (unavailable)
10 Processing Feedback and Adding Value (unavailable)
11 Documenting Design Decisions (unavailable)
12 Leading with a yes (unavailable)
13 A Strategy for Responding (unavailable)
14 Choosing a message (unavailable)
15 The IDEAL Response (unavailable)
16 Visibility Builds Confidence (unavailable)
17 Dealing with Changes (unavailable)
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