CHAPTER 12

Balance Services and Budget

So many options, so little time—and money!

In chapter 8, we examined the expanding role of talent development. In chapter 9, you started to think about the products and services you might provide. We won’t review all those options at this time; however, you need to keep them in mind because they will become the basis for your budget. The more products and services your offer, the higher your budget needs to be.

What do employees need to learn? How do you know what topics or content to deliver? In chapter 10, we examined how to connect learning to the organizational strategy. That gives you a big picture view of needs. However, because needs assessments occur at three levels—organizational, task, and individual—you ...

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