5 Representation: Go Solo or Call a Professional?
Contents
For most of the processes that you are likely to engage in when the first signs of a dispute appear, such as informal discussions, the operation of your formal complaints procedure or negotiations, you will need no professional assistance. There are no externally imposed rules or procedures to understand and to follow, and the information provided in Chapter 3 should enable you select the right approach and to manage it effectively.
In the case of the more formal processes, such as mediation and those described in Chapter 4, it may be prudent to consult a lawyer or other dispute resolution ...
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