What to say to motivate, encourage, persuade and influence others
Our chief want is someone who will inspire us to be what we know we could be.
Ralph Waldo Emerson
In Part 1 you will have learnt what makes for brilliant communication skills and how to develop them. You will also know that communication is rarely straightforward. So often it’s dependent on context; the circumstances and situation in which communication is happening. In Part 2 you will find specific situations and see how those communication skills work in practice.
Knowing how ...
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