September 2026
Intermediate
774 pages
19h 47m
English
This chapter moves from operating agents to operating the platform around them. Once individual agents can be governed, evaluated, observed, and controlled, the next architectural question is how those capabilities become shared infrastructure that hundreds of teams can consume without rebuilding the stack each time.
In the previous chapter, we secured the individual agent through governance, evaluation, observability, and circuit breakers. The next problem is one of shape rather than depth.
I have built the same platform three times at three different organizations. Each time, the story starts the same way.
A team builds an agent that works. Celebrations. A second team sees the success and builds ...
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