Business Data Communications and Networking, Eleventh Edition
by Jerry Fitzgerald, Alan Dennis, Alexandra Durcikova
CHAPTER 12
NETWORK MANAGEMENT

NETWORK MANAGERS perform two key tasks: (1) designing new networks and network upgrades and (2) managing the day-to-day operation of existing networks. This chapter examines day-to-day network management, discussing the things that must be done to ensure that the network functions properly. We discuss the network management organization and the basic functions that a network manager must perform to operate a successful network.
OBJECTIVES ![]()
- Understand what is required to manage the day-to-day operation of networks
- Be familiar with the network management organization
- Understand configuration management
- Understand performance and fault management
- Be familiar with end user support
- Be familiar with cost management
CHAPTER OUTLINE ![]()
12.2 ORGANIZING THE NETWORK MANAGEMENT FUNCTION
12.2.1 The Shift to LANs and the Internet
12.2.2 Integrating LANs, WANs, and the Internet
12.2.3 Integrating Voice and Data Communications
12.3.1 Configuring the Network and Client Computers
12.3.2 Documenting the Configuration
12.4 PERFORMANCE AND FAULT MANAGEMENT