August 2014
Beginner
34 pages
34m
English
Content preview from Business Express: How to be assertive
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How to be assertive
Communicate your needs, feelings and opinions clearly and calmly
Gill Hasson
Objectives
- To understand what assertiveness is and how to be assertive.
- To clearly and calmly communicate your opinions, what you do and do not need and want while taking into consideration the opinions, feelings and needs of others.
Overview
In their work and careers, people are often held back by their inability to deal with other people assertively. What would it mean to you if you were more assertive?
When you are assertive you are able to communicate with others in open, direct and honest ways. You encourage them to do the same – to express ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.