Foreword
One of the most thought-provoking books I read at the beginning of the new millennium was Thomas Friedman’s “The World Is Flat.” He was one of the first I remember having called out the way in which traditional boundaries, geographical and historical, that defined our world up to that time were collapsing around us as the economic advantages of globalization were pursued.
While I don’t recall the more subtle points of all of the “flatteners” described by Friedman, those he made in the area of supply chains left impressions that have stuck with me. Although I was not at Dell at the time, I particularly remember what’s referred to as his “Dell Theory of Conflict Prevention” or the notion that no two countries that are both part of the ...
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