Chapter 1

Introduction to Unified Collaboration and Dial Plans

This chapter covers the following topics:

Introduction to Cisco Unified Collaboration Components: This section provides a crash course on the expansive Cisco Unified collaboration ecosystem and introduces the three products relevant to the CLACCM 300-815 exam blueprint and this book: Unified CM, CUBE, and Unified CME.

Dial Plan Design Overview: This section discusses dial plans and reviews good and bad approaches to dial plan design and call routing. This section also discusses the North American Numbering Plan (NANP) and international standards, such as E.164, to provide a framework for dial plan design.

Cisco Unified Collaboration (Cisco UC) is an ever-growing ecosystem of endpoints, ...

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