March 2025
Beginner to intermediate
208 pages
5h 46m
English
Content preview from Certified Associate in Project Management (CAPM)® Exam Crash Course
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Chapter 14
An Overview of Business Analysis
Task 4-1: Demonstrate an Understanding of Business Analysis (BA) Roles and Responsibilities
Key Concepts
Business Analysis: Supports delivering solutions that align with business objectives and provide continuous value.
Core Functions: Identifying business problems, eliciting requirements, and recommending solutions.
Process Owner: Defines goals, sets metrics, and approves significant process changes.
Process Manager: Oversees daily operations, monitors performance, and implements improvements.
Product Manager: Establishes product vision, prioritizes features, and collaborates with cross-functional teams.
End User/Customer: Uses the product and offers feedback on usability and functionality.
Roles ...
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