LIST OF FIGURES AND TABLES
Figure 0.1 Change manager at different levels, but with related functions
Figure 1.1 High level steps in a change management process
Figure 3.1 Practical reporting examples for continual improvement
Figure 3.2 Example of a simple report and commentary
Figure 3.3 Change manager activities as continual improvement
Figure 4.1 Summary contents of a request for change
Figure 4.3 A typical risk and impact matrix
Figure 5.1 A basic register of requests for change can be created in a spreadsheet
Table 2.1 SFIA levels of responsibility for change management
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