CHAPTER 10Q-Storming to the Rescue
Collaboration is vital to sustain what we call profound or really deep change, because without it, organizations are just overwhelmed by the forces of the status quo.
With less than half an hour to get ready for my appointment with Charles, I went into self-coaching mode and focused on the three questions Joseph had given me that morning: What assumptions am I making? How else might I think about this? And, What is the other person thinking, feeling, and wanting?”
Then my secretary buzzed, announcing Charles’s arrival. In the past, I would have kept him waiting. Today, I immediately got up and met him at the door. We shook hands, and I asked him how he was doing. He replied that he was fine, but ...
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