Chapter 2

Cloud Service Providers and the Cloud Ecosystem


The chapter starts with an overview of the cloud ecosystem followed by an in-depth discussion of cloud delivery models and services and then the discussion of cloud computing at Amazon, Google, and Microsoft. Next, the chapter covers the pervasive issue of vendor lock-in and the prospects of cloud interoperability. The presentation of Service Level Agreements (SLAs) is followed by a discussion of the responsibility sharing between cloud users and cloud service providers. User experience, software licensing, an analysis of cloud energy consumption and the ecological impact of cloud computing are followed by a presentation of the major challenges faced by cloud computing. ...

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