Foreword

Content has never been more important. Content drives transactions, websites, and engagement. Content is the container of information that makes data consumable, usable, and actionable and has become the lifeblood of many businesses and business processes. Financial service, media, government, and high-technology organizations wouldn’t exist without electronic documents and other forms of content. Today the Enterprise Content Management industry is worth $5 billion in software alone, according to analyst group IDC. Businesses dealing with the overload of information and the need to keep that information timely and accurate are willing to pay a lot to get content under control.

However, in the three decades since the introduction of ...

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