3The Coaching Process, Steps One to Four

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Learning Objectives

By the end of this chapter, you should be able to:

• Communicate your expectations.

• Assess a coachee’s skill level.

• Define the purpose of coaching.

• Design a coaching contract.

Effective coaches rely on a step-by-step roadmap to execute the coaching process. Exhibit 3–1 illustrates the seven-step coaching process. We explore this process in Chapters 3 and 4, examining the first four steps in this chapter:

• Step One: Communicate Your Expectations

• Step Two: Assess Coachees’ Skill and Motivation Level

• Step Three: Define the Purpose of Coaching

• Step Four: Agree on a Coaching ...

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