CHAPTER 16: EMBEDDING INTO PROCESS
In manufacturing, we do all we can to minimize scrap and defects (see Figure 57). The outcome is strength in numbers: an improvement in first-time yield. When it comes to employing general computer and application controls to manage IT and business processes, the correlation between work performed, and the outcome, is less obvious.
As illustrated in Figure 58, an absence of restricted access, field validity and configuration controls, ...