CHAPTER 21
Network Troubleshooting
The CompTIA Network+ certification exam expects you to know how to
• 1.1 Compare and contrast the Open Systems Interconnection (OSI) model layers and encapsulation concepts
• 2.3 Given a scenario, configure and deploy common Ethernet switching features
• 5.1 Explain the network troubleshooting methodology
• 5.2 Given a scenario, troubleshoot common cable connectivity issues and select the appropriate tools
• 5.3 Given a scenario, use the appropriate network software tools and commands
• 5.5 Given a scenario, troubleshoot general networking issues
To achieve these goals, you must be able to
• Describe appropriate troubleshooting tools and their functions
• Analyze and discuss the troubleshooting ...
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