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CompTIA Network+ N10-009 Cert Guide, 2nd Edition
book

CompTIA Network+ N10-009 Cert Guide, 2nd Edition

by Anthony Sequeira
December 2024
Intermediate to advanced
804 pages
18h 44m
English
Pearson IT Certification
Content preview from CompTIA Network+ N10-009 Cert Guide, 2nd Edition

Chapter 13

Organizational Processes and Procedures

This chapter covers the following topics related to Objective 3.1 (Explain the purpose of organizational processes and procedures) of the CompTIA Network+ N10-009 certification exam:

  • Documentation

    • Physical vs. logical diagrams

    • Rack diagrams

    • Cable maps and diagrams

    • Network diagrams

      • Layer 1

      • Layer 2

      • Layer 3

    • Asset inventory

      • Hardware

      • Software

      • Licensing

      • Warranty support

    • IP address management (IPAM)

    • Service-level agreement (SLA)

    • Wireless survey/heat map

  • Life-cycle management

    • End-of-life (EOL)

    • End-of-support (EOS)

    • Software management

      • Patches and bug fixes

      • Operating system (OS)

      • Firmware

    • Decommissioning

  • Change management

    • Request process tracking/service request

  • Configuration management

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Publisher Resources

ISBN: 9780135367919