Chapter 9. Communication Methods and Influences
This chapter covers the following topics:
Understand communication methods: Methods include meetings, email and fax, video and voice conferencing, instant messaging and text messaging, face-to-face communication, distribution of printed media, and social media.
Understand communication influences: Influences include language barriers, time zones and geographical factors, technological factors, cultural differences, interorganizational and intraorganizational differences, personal preferences, rapport ...
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