1

FOUR BEHAVIORS THAT HELP LEADERS MANAGE A CRISIS

by Chris Nichols, Shoma Chatterjee Hayden, and Chris Trendler

The roles and responsibilities of business leaders have dramatically changed in the past few weeks. Before Covid-19, CEOs and other executives in high-growth companies were focused on fostering innovation, driving revenue, and gaining market share. Today, many of those same leaders must make rapid decisions about controlling costs and maintaining liquidity. They may encounter unforeseen roadblocks—supply chain issues, team shortages, and operational challenges—that drastically alter the scope of their roles and priorities. All the while, they and their teams are navigating health and safety concerns, working remotely, and supporting ...

Get Coronavirus: Leadership and Recovery: The Insights You Need from Harvard Business Review now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.