January 2025
Beginner
304 pages
4h 44m
English
“Open the window, it’s a big world out there.”
Sakichi Toyoda, founder of Toyota Industries Corporation
“If you’re comfortable, you’re doing it wrong.”
Ted Lasso, TV character
Trigger Question: overall, would you say that curiosity is encouraged at your company?
Envisage a world where we recognize that unknown unknowns are the primary catalysts of economic and social change. Unknown unknowns are things that we are neither aware of nor understand. In this world, everything is considered an “accident” in the statistical sense, with finite probabilities of occurrence. This shift means that familiarity can no longer be relied upon, and it has profound implications for expertise, know-how, assumptions, ...
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